.conversation-card.wait-overdue{border-left-color:#c44735;background:#fffafb}.wait-overdue-label{display:block;font-size:11px;line-height:1.5;color:#a13729;margin-top:8px}.push-config,.satisfaction{border-top:1px solid var(--line);padding-top:24px;margin-top:28px}.push-config .aside-hint{margin-top:12px}.satisfaction .section-heading{flex-wrap:wrap;gap:12px}.satisfaction select{border:1px solid var(--line);background:#fff;border-radius:6px;padding:9px;font-size:12px}.rating-stats{display:flex;gap:40px;flex-wrap:wrap;margin:24px 0}.rating-stats>div{display:flex;flex-direction:column;gap:7px}.rating-stats strong{font-size:23px;color:var(--text);line-height:1.3}.rating-stats span{font-size:12px;color:var(--muted)}.rating-bars{display:grid;gap:12px;max-width:520px}.rating-bar{display:grid;grid-template-columns:48px minmax(0,1fr) 40px;align-items:center;gap:12px;font-size:12px}.rating-bar meter{width:100%;height:14px;accent-color:#15936c}.rating-bar strong{text-align:right}.rating-recent{margin-top:28px}.rating-recent h3{font-size:14px;margin-bottom:12px}.rating-row{display:grid;grid-template-columns:50px minmax(0,1fr) 105px;gap:14px;padding:12px 0;border-bottom:1px solid var(--line);font-size:12px}.rating-row>span{overflow-wrap:anywhere}.rating-row time{color:var(--muted);text-align:right}@media(max-width:760px){.rating-stats{gap:22px}.rating-row{grid-template-columns:42px minmax(0,1fr) 90px;gap:8px}.push-config h2,.satisfaction h2{font-size:18px;line-height:1.4}.push-config .button{font-size:13px}.satisfaction .section-heading{align-items:center}}